Transfer Type
Arrival Airport
Hotel Region
Departure Airport
Number of Passenger
“Reliable & Professional”
Jun 2, 2016

Initially I have booked one way from the airport to the hotel in order to evaluate the service. Someone was waiting for us after the arrival gate holding a sign with my name. A car seat was available as per our request, the van was clean, the driver was polite and friendly. Then I have also booked the return to the airport, and the same good standard were offered. I will always consider this service whenever I visit Istanbul.
“Great Service”
May 29, 2016

Price and service can,t be beaten,someone was waiting outside the airport with a sign and name on it,then walked us to the mini van,it was rush hour and took about 30 minutes to get to our hotel in Sirkisi,using back roads and avoiding traffic.Will be taking them back for our return to the airport.
“Professional ”
May 15, 2016

Used their transport service from the airport and back. They were very polite, friendly and English speaking drivers. They were on time both ways. No fault in their service. Would recommend to use them
“Highly recommended”
Mar 15, 2016

Excellent service, the driver picked us early from the hotel. Very nice and huge car. would definitely recommend to friends.
“You may Trust”
Feb 27, 2016

When we gone through all required Customs & Immigrations processing, we were looking our Name Sign. When my wife waved her hand and the Sign Holding person, welcomed us with a smile, and called our Transport and in a few minutes he took us to the Van. It was a nice & clean, but I didn't like the air freshner use. It's only me, may be other passengers like that. As a whole, it was a Nice & Safe Ride to the Hotel and back to the Airport also.
“Best decision I made - Worth every Penny”
Feb 26, 2016

To use this company was the best decision I made - Worth every Penny! They took payment in cash after they dropped me off to the hotel. They confirmed bookings via email and responded to my email messages very promptly (even when I emailed them from the airport about flight delay from UK). They are very friendly, reliable and to some degree competitive price-wise. They were very clear about the meeting points once you arrive at the airport. I am very impressed with their service and recommend them.
“Efficient, reliable and friendly ”
Feb 15, 2016

Patient driver given the rush hour volume of traffic. He persevered so much when we could not find our hotel which was down a tiny street. Great service to and from airport in a lovely minibus
“Excellent service and very good value”
Nov 25, 2015

I booked the transfer back from Sultanahmet area to Ataruk Aiport and having paid our hotel €250 for pickup I was delighted to only pay €40 for the return trip in the same type of vehicle a Mercedes Vito. We paid an extra €10 to guarantee the Vito and to have water and chocs en route, which we didnt touch The drivers English was great but when a road was closed due to an election rally he used Google translate to tell us what was going on!smart guy! Would recommend for pick up from or drop to the airports for sure.
“Excellent Service”
Nov 25, 2015

An excellent service from start to finish. Drivers on time on each occasion with the task expertly managed by Atilla. I will use Safe Airport Transfer again.
What Do We Offer?
  • in our cars
  • Free water
  • Free Istanbul city map
  • Free baby seat
  • Pick-up with a name sign
  • 24/7 service
  • Clean & comfortable vehicles
  • Polite & helpful drivers
  • Luggage assistance
  • Fully licenced & insured cars
  • No hidden costs
  • VAT is included
  • No extra charges due to traffic jam
  • No extra charges for late arrivals
Why Private Transfer ?

At Istanbul Safe Airport Transfer Service the price you see is the price you pay! We do not charge our customers any extras due to traffic jam. Our operational philosophy is to have no hidden costs!

Frequently Asked Questions

Answer

After you have completed your booking, you will soon receive a confirmation e-mail, containing your reservation details. Please check it and contact us in case there is any mistaken detail that needs to be corrected. Safe Airport Transfer cannot be held responsible for errors in service due to incorrect information provided at time of booking.

Answer

After finishing the passport control procedures and getting your luggage, please look for your name written on a sign at the arrival exit.

If for any reason, you are unable to find your name, please call our operations director Mr. Civan +90 (551) 725 40 76 while you are still at the exit.

Answer

The booking procedure will automatically calculate an approximate collection time for your departure, so when booking, please make sure that you entered the exact flight departure time.

In case you want to change your pick up time, please send us the new pick up time and your reservation will be updated your accordingly.

Answer

Yes. We provide door to door private transfer service. So we will transfer you to the door of your hotel or accommodation address. Please note that there are some occasions such as road closures it may not be possible. In that case, you will be dropped and collected from the nearest accessible point.

Answer

If your journey details change prior to departure, simply give us a call or email us at reservation@safeairporttransfer.com with your new details and your booking will be updated accordingly. Please note that some changes in the original booking may cause an increase in price if new journey involves a change in number of passengers, the airport, the destination etc.

Answer

If your flight is delayed, early or cancelled, please call the telephone number on your booking voucher. If you are travelling on a connecting flight, and the first flight is delayed, early or cancelled, you need to advise of your new arrival details to ensure we are informed and able to reschedule your transport. Failure to advise of cancelled or rescheduled flights may result in transport being provided according to original details on the booking. In this instance, Safe Airport Transfer cannot be held responsible, and no refund is possible.

Answer

If you miss your flight, you should call the telephone number shown on your booking voucher and let us know. In that case, if you have made the payment by credit card, we secure that service to be used for another date or you can ask for a full refund.

Answer

You may cancel your booking up to 4 hours before the transfer time by e-mailing to reservation@safeairporttransfer.com. In case the transfer is paid in advance via PayPal, your payment will be refunded without a penalty. If the cancellation will be made less than 4 hours before your transfer time, no refund will be given.

Answer

Yes. Please contact us and provide your hotel transfer details.

Answer

Yes. Please contact us with further information and we’ll be happy to organise this for you.

Answer

Yes. Please let us know the number of the pick up/drop off locations and the exact addresses in advance. Additional charge will be applied accordingly.

Answer

No. Smoking is not allowed in our vehicles.

Answer

You can either make a cash payment, credit card payment or you may choose PayPal option.

Answer

We do hold full public liability insurance. However, we recommend that you hold a valid insurance policy for the duration of your trip.